Member Data Security
The Chelsea Employees Federal Credit Union advocates strong security measures to protect our members against identity theft and fraudulent activity.
ENHANCED LOGIN SECURITY (ELS): Our web page utilizes the ELS system to protect your online account information from fraud and internet crimes such as Phishing. The additional layers of protection include: a security image and security phrase so you can be certain that you our accessing our valid site; and security challenge questions if we have difficulty authenticating your identity. These two safeguards work together to provide an additional line of defense against unauthorized access to your account.
ALERT ME Identity Theft Protection: With the recent security breaches at various retail stores leading to potential widespread identity theft, it is important for consumers to monitor their credit files. Chelsea Employees FCU is providing its members access to a new consumer credit monitoring service, AlertMe, at a fraction of the cost charged by most other similar services. With daily monitoring and e-mail notifications of credit activity from AlertMe, you will be able to quickly identify suspicious activity and prevent the financial sabotage that can devastate your credit.
FALCON FRAUD Manager For Debit MasterCard: For our ATM/Debit MasterCard users, the Chelsea Employees FCU has implemented a 24 by 7 Fraud Management program to protect your funds. This program enhances our ability to spot fraudulent usage and to stop that activity without delay. If you discover that your Debit MasterCard has been temporarily blocked due to suspicious activity, you can call the Falcon Fraud Manager Call Center at 1-800-871-9159 toll free 24 hours a day/seven days a week.
MasterCard SecureCode: Chelsea Employees FCU also encourages our Debit MasterCard users to sign up with the MasterCard SecureCode protection for online purchases. This no-cost security feature is available by clicking on the MasterCard SecureCode link on our home page.
Preventing Identity Theft tips: